Our Guest Policies

We like to think our policies are pretty standard and reasonable, and we hope you'll agree. 

  

You can geek out on our complete policies here, at the bottom of our booking page, but here are the highlights:

 

• NO SMOKING, VAPING, CANDLES, INCENSE, EVER! We are dead serious on this one.  If you smoke in a room, you WILL be charged $250, no exceptions.  Also, please move at least 20 feet away from the building to smoke.
   

• DOGS CANNOT BE LEFT UNATTENDED IN ROOMS.  We'll call you and harangue you if you do, then ask you nicely to go elsewhere.
   

• AVOID EXTRA CLEANING AND DAMAGE FEES.  While we expect normal wear, tear, and staining, excessive damage to our rooms -- including to towels and bed linens (e.g., due to spills, using towels as work towels, pet stains, etc.) -- will incur a damage and/or extra-cleaning fee.  
   

• NO BATH BOMBS OR OILS IN ROOMS WITH TUBS. We know. Booo. They're fun. But they're a nightmare for our cleaning staff.
   

• IN-ROOM AMENITIES SHOULD STAY THERE. Please expect to pay $10 per bottle of shampoo, conditioner, body wash, lotion, or soap.
   

• LOVE OUR MUGS? TAKE 'EM! (BUT EXPECT A $10 CHARGE).  We just charge the cost and tax, and love it when guests take them as souvenirs!
   

• YOU CONSENT TO BE CONTACTED BY US VIA TEXT, EMAIL, and PHONE.  We may need to reach you by phone, email, or text message -- especially if we enable self check-in for you.  By booking with us, regardless of your reservation source, you agree to let us contact you as necessary, understanding that message/data rates may apply. 
   

• WHEN YOU BOOK WITH US, YOU AGREE TO OUR COMPLETE POLICIES. Again, pretty standard! 
   

Again, complete policies can be found here. Please know that regardless of specific policies, we reserve the right refuse service, ask guests to vacate, or otherwise change our minds at any time.